In recent years, thousands of people have received suspicious phone calls claiming to be from FedEx. These FedEx scam calls are part of a growing trend in phishing and phone fraud that preys on confusion, urgency, and fear. If you’ve ever gotten a call about a suspicious package, don’t panic—but do stay informed.
In this post, we’ll break down:
- What the FedEx scam call is
- How these scammers operate
- Key red flags to watch out for
- Realistic victim examples
- How to protect yourself
- Where to report the scam
Let’s dive in and expose this scam for what it is.
What Is the FedEx Scam Call?
The FedEx scam call is a form of impersonation fraud. Scammers pretend to be from FedEx or other courier services, claiming there’s an issue with a package in your name. Their goal? To steal your personal information, credit card numbers, Social Security number, or even money.
Common tactics include:
- Claiming a package was seized by customs
- Saying your name was linked to illegal shipments
- Requiring payment for release or redelivery
- Asking for personal verification details
Despite sounding official, FedEx does not call customers randomly to verify packages or request personal data. This scam is pure fraud.
How the FedEx Scam Call Works: Step-by-Step
Scammers use a well-crafted script to create urgency and manipulate your emotions. Here’s how a typical FedEx scam call plays out:
1. You Receive a Call (Often Robocall)
You might hear a recorded message in English or another language like Mandarin:
“This is FedEx. A package under your name has been held due to suspicious contents. Press 1 to speak with a representative.”
2. You’re Transferred to a “FedEx Agent”
The scammer poses as a FedEx employee and may use a fake name and badge number. They sound professional and informed.
3. They Build a Sense of Urgency
They’ll say things like:
- “Customs found illegal materials.”
- “Your name is connected to a drug trafficking case.”
- “Failure to respond will result in legal action.”
4. They Ask for Personal or Financial Info
This could include:
- Name and address
- Social Security number
- Bank or credit card details
- Passport or driver’s license number
5. In Some Cases, They Transfer You Again
To increase believability, they might “connect” you with law enforcement or Interpol. It’s all fake—just another voice in on the scam.
6. You’re Pressured to Send Money or Info
They may ask you to:
- Pay a fine or customs fee
- Send money via wire transfer or gift cards
- Provide ID for “verification”
Red Flags to Watch For
These signs should immediately make you suspicious of a FedEx scam call:
- ✅ You receive a robocall or prerecorded message
- ✅ The call mentions “suspicious packages” or “customs issues”
- ✅ You’re threatened with arrest or legal action
- ✅ You’re asked for sensitive info over the phone
- ✅ The call is in Mandarin or another non-English language (common in scams targeting immigrants)
- ✅ You’re asked to stay on the line and not tell anyone
- ✅ They demand payment via gift cards, wire transfer, or crypto
Remember: FedEx does not call customers asking for personal or financial information.
Realistic Victim Stories
Here are anonymized examples based on real reports:
🧑 Case 1: James, 29, Florida
James got a call from a “FedEx agent” who claimed his name was linked to a seized package full of drugs and fake passports. The scammer transferred him to someone claiming to be a federal agent. Panicked, James provided his SSN and bank account details. He later found unauthorized transactions in his account.
👩 Case 2: Mei, 42, California
Mei, a Chinese-American teacher, received a Mandarin-language robocall from someone saying a package in her name was intercepted. Fearing deportation, she wired $3,000 to “settle the issue.” The scammers disappeared after that.
How to Protect Yourself From a FedEx Scam Call
Protecting yourself starts with awareness. Here’s how to stay safe:
✅ Don’t Answer Unknown Numbers
If the number looks suspicious or is international, let it go to voicemail.
✅ Hang Up on Robocalls
If you hear a recording claiming to be from FedEx, hang up immediately.
✅ Never Share Personal Info Over the Phone
FedEx and government agencies will never ask for sensitive data via unsolicited calls.
✅ Look Up Official Numbers
If you’re unsure, hang up and contact FedEx directly using the number from their website.
✅ Use Call Blocking Apps
Apps like Hiya, Truecaller, or your mobile carrier’s tools can block known scam numbers.
✅ Freeze or Monitor Your Credit
If you gave out information, contact credit bureaus to place a fraud alert or freeze.
Where to Report the FedEx Scam Call
Reporting these scams helps prevent future victims and gives law enforcement better tools to track fraudsters.
Here’s where to report:
📍 Federal Trade Commission (FTC)
- Website: reportfraud.ftc.gov
- File a report with all call details.
📍 FedEx Fraud Team
- Email: abuse@fedex.com
- Include call details, number, and any identifying info.
📍 Internet Crime Complaint Center (IC3)
- Website: www.ic3.gov
- For cases involving identity theft or financial loss.
📍 Your Local Police Department
- Especially if you’ve sent money or shared personal info.
📍 State Attorney General’s Office
- Each state has a division for consumer protection.
Final Thoughts: Don’t Fall for the FedEx Scam Call
The FedEx scam call is a dangerous and widespread scheme, but the more you know, the less power scammers have over you. They rely on fear and confusion—two things you can overcome with facts and caution.
If this post helped you or someone you know, please share it. The more people are aware, the fewer victims these scammers can claim.
🔒 Stay alert. Stay skeptical. Stay safe.
📣 Share this article with friends and family to help protect them from the FedEx scam call!
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